Privacy Policy – CareerHQ
This Privacy Policy explains how we collect, use, and protect your personal information when you access our services via www.careerhq.co.ke (“the Website”), operated by Career Headquarters Africa.
Information We Collect
We collect personal data when you:
- Register as a job seeker, recruiter, or course provider
- Subscribe to job or course alerts
- Upload a CV, cover letter, or other documents
- Purchase or inquire about courses
- Participate in assessments
- Register for career advice
The information we collect may include:
- Name, email, phone number, address
- CV details, job preferences, career interests
- Login credentials and IP address
- Marketing preferences and statistical data about site visits
How We Use Your Information
We process your data for the following purposes:
- Job Seekers: To match you with relevant job opportunities and courses
- Course Seekers: To connect you with course providers and facilitate payments
- Recruiters & Employers: To provide recruitment services and candidate matching
- Marketing: To send relevant updates and offers, which you can opt out of at any time
- Legal & Security: To comply with laws, prevent fraud, and enhance security
Legal Basis for Processing
We process your data under:
- Legitimate Interest: To provide job and course matching services
- Consent: When required, such as sharing CVs with third parties
- Legal Obligation: To comply with regulatory requirements
Data Sharing and Transfers
Your data may be shared with:
- Employers, recruiters, and course providers
- Service providers supporting our business (e.g., IT, marketing, payment processors)
- Government agencies when legally required
Managing Your Data
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Close your account and request data removal
Cookies & Tracking
We use cookies to:
- Track website usage and improve functionality
- Personalize job and course recommendations
- Deliver targeted advertising
For more information, visit www.aboutcookies.org or www.allaboutcookies.org.
Your Security on careerhq.co.ke
At CareerHQ, we are committed to providing a secure environment for job seekers, recruiters, and course providers. We implement stringent security measures to protect your data and account from unauthorized access.
Common Security Threats
Identity Theft
Identity theft occurs when an individual’s personal information is used fraudulently. To protect yourself:
- Never share sensitive details like bank information or government ID numbers.
- Be cautious of unsolicited emails requesting personal data.
What You Can Do to Protect Yourself
CV Security
When uploading your CV, avoid including sensitive personal information such as:
- National Identification Number
- Bank account details
- Passwords or security questions
General Advice
To stay safe online:
- Be wary of job offers that require upfront payments.
- Avoid recruiters who communicate only via email with no phone or face-to-face interaction.
- Use strong, unique passwords for different accounts.
Virus Protection
CareerHQ employs virus detection tools to ensure uploaded and downloaded files are safe. We advise users to:
- Keep their devices updated with the latest security patches.
- Use trusted antivirus software to scan files before opening them.
Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website.
Contact Us
For any privacy-related inquiries, please contact us at support@careerhq.co.ke.
