Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below:

Reporting to the Relationship Manager Business, the Regional Manager Personal Banking has the responsibility to coordinate all the personal banking business at the regional level to ensure the bank strategies, goals and objectives are achieved.

The Regional manager will support the business to achieve its objectives on Loan Book Growth, Deposit Mobilization, Quality management, Staff productivity, Mentorship and Training of staff and implement the bank’s strategy at the regional level.

Job Responsibilities/ Accountabilities

Monitoring and Surveillance.

• Relationship management of the personal banking borrowers in the region.
• Regular engagement with staff on arrears management.
• Snap check customer loan applications during branch visit to ensure compliance.
• Query daily arrears report with the officers and branch.
• Ensuring compliance of staff to P&Ps.
• Train the BCC and branches on any amendments in the personal banking product offering.

Market Outreach & Promotion

• Hold consultative meetings with stakeholders e.g. Private, parastatals, NGO’s and Government institutions,
• Prepare keynote message for general and specific forums to sell personal banking value proposition to the market.
• Provide Marketing and promotion materials to the personal banking officers
• Manage inquiries on Personal Banking at the regional level and in the marketplace.
• A brand ambassador of Equity bank in the market through marketing storms and intuitional visits

Training, Mentorship & Coaching

• Oversee and support in financial literacy in personal banking customers in the region
• Recommend training budgets
• Sensitizing officers on the newly signed MOUs for financial solutions for our stakeholders.
• Cascade the personal banking product offerings to officers and the branches.
• Induction & Training of new Personal banking staff.
• Enhance the Organization culture and core values among the Sector Team members.

Growth of the Personal Banking Loan book.

• Support branches in growth initiative such as marketing storms
• Seek and manage Partnerships aligned to the portfolio growth objectives.
• Relationship management of the depositors in the region.
• Enforcing service delivery within the stipulated SLAs.
• Participate in development of Sector Products and reviews based on market needs,
• Participate in formulation of the Sector strategy and ensures its full implementation.

Staff Productivity

• Monitor and hold weekly performance review discussions with Personal banking officers in the region.
• Identifying staff gaps, training of new staff and deployment of staff to branches
• Directs and executes the Organization staff performance management plans.
• Regional Sector Staff Growth and development, Talent identification and recommendation for alignment to available opportunities
• Generate & Share productivity report with the branches.

Other Roles

• Liaison with various Sector internal and external Stakeholders in the Region
• Update and advise the Segment Head- Personal Banking on progress of Personal banking business in the region.
• Any other duties as may be assigned by the line manager

Qualifications

Qualifications and Experience

• Business – related university degree
• At least 6 years’ experience as a Relationship Manager – Personal Banking/ Consumer Lending.

Key Competencies & Skills

• Excellent interpersonal skills and demonstrated conflicts resolution skills.
• Strong coaching skills
• Strong communication, presentation, and negotiation skills
• Self-Driven, an eye for detail and capacity to meet strict deadlines,
• Individual Leadership skills, Excellent Planning and organizing skills.
• Mature personality & Team player
• Flexibility and an ability to change focus areas when needed.
• Self-motivated and a self-starter.
• Excellent understanding of personal banking business
• Exhibits an exceptional degree of creativity and resourcefulness.
• Excellent business relationship management skills and business closure techniques.

Technical Assistant – Maintenance (Locum)

Aga Khan Health Services

The position

The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa.

The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. The Aga Khan Hospital, Kisumu has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa – Bay, Migori, Bomet, Eldoret, Kimilili and Nyamira.

The Hospital is seeking to attract interested and qualified candidates for the following professional position:

TECHNICAL ASSISTANT -MAINTENANCE (LOCUM)

OVERALL RESPONSIBILITY

Reporting to the Team Lead – Maintenance, the successful candidate will be responsible for ensuring cleanliness, hygiene, and organization of hospital utility rooms, including the genset room, vacuum room, oxygen plants, MRI room, chiller, R.O. plant, AHU room, and workshop to maintain a safe and efficient working environment. Assists with clerical duties, movement of equipment, and basic biomedical tasks as required.

Key Responsibilities

• Cleaning and Maintenance of Utility Rooms.
• Disposal of waste safely in designated areas.
• Safe Handling of Cleaning Equipment & Chemicals using appropriate cleaning tools and chemicals based on hospital safety protocols.
• Ensure compliance with infection control and waste management guidelines.
• Support the maintenance department with basic clerical duties (e.g., filling checklists, logging maintenance requests).
• Assist in keeping records of cleaned areas and reporting maintenance issues.
• Assist in the movement and positioning of hospital equipment within the utility rooms.
• Ensure equipment is placed in designated areas after cleaning and maintenance.
• Assist biomedical engineers with basic cleaning and preparation of medical equipment.
• Follow hospital protocols when handling biomedical devices.

The requirements

• Certificate in Biomedical Engineering or any related course from a recognized institution.
• At least one (1) year of experience in cleaning hospital utility rooms, industrial areas, or engineering facilities.
• Basic understanding of hospital safety procedures and utility room operations

Sector

Social Development

About The Agency

Aga Khan Health Services: With community health programmes in large geographical areas in Central and South Asia, as well as East Africa, and more than 200 health facilities including nine hospitals, the Aga Khan Health Services (AKHS) is one of the most comprehensive private not-for-profit health care systems in the developing world. Building on the Ismaili Community’s health care efforts in the first half of the 20th century, AKHS now provides primary health care and curative medical care in Afghanistan, India, Kenya, Pakistan, and Tanzania, and provides technical assistance to government in health service delivery in Kenya, Syria and Tajikistan.