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Operations – CareerHQ https://careerhq.co.ke Hiring made easier Wed, 11 Mar 2026 21:37:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://careerhq.co.ke/wp-content/uploads/2025/02/favicon-100x100.png Operations – CareerHQ https://careerhq.co.ke 32 32 Executive Driver https://careerhq.co.ke/?post_type=job_listing&p=1034 Tue, 11 Mar 2025 14:08:40 +0000 https://careerhq.co.ke/?post_type=job_listing&p=1034 Job Summary

The role holder is expected to provide safe and reliable transportation services to high-level executives, ensuring timely and efficient travel arrangements. They are expected to maintain high standards of professionalism, confidentiality and safety procedures. The incumbent will also be involved in supporting logistical needs and contribute to the smooth operations of the CEO’s office.

Key responsibilities

  • Safely transport the CEO to and from appointments, meetings, and events.
  • Plan and execute efficient routes to minimize travel time and avoid traffic congestion.
  • Ensure the security and confidentiality of sensitive information and materials transported.
  • Provide excellent customer service and always maintain professionalism.
  • Ensure complete confidentiality regarding all discussions and information encountered during transport assignments.
  • Perform any additional tasks or responsibilities assigned by the CEO, including school pick up and drops, item pickups, deliveries, and running errands as required.
  • Log official trips, daily mileage, fuel consumption, oil changes, greasing etc.
  • Maintain accurate, up-to-date records on vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management.
  • Stay informed about current road conditions and traffic updates by monitoring news and reports, adjusting routes as needed to prevent delays.
  • Monitor repairs and maintenance needs of the vehicle assigned and report such needs and other concerns, incidents or accidents, or defects of the vehicle to the supervisor.
  • Ensure all procedures are adhered to as far as safety, security, vehicle maintenance, and carrying of unauthorized passengers or goods are concerned.
  • Ensure all necessary documentations e.g., licenses, insurance, inspection, and others for the vehicle are always valid, and advise the supervisor about renewals of vehicle documents before they expire.

Requirements

  • Diploma in any field of study.
  • Valid driving license with safe driving records.
  • A minimum of 5 years’ experience as executive driver in similar position, preferably for senior executives.
  • Strong communication and interpersonal skills.
  • Impeccable driving skills and a commitment to safety.
  • Discretion and confidentiality in handling sensitive information.
  • Punctuality and reliability with a customer-focused mindset.

How to apply

The AECF is an Equal Opportunity Employer. All applicants will be considered based on merit without regard to race, sex, colour, national origin, religion, age, disability, or any other characteristic protected by applicable law.

AECF does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).

If you believe, you can clearly demonstrate your abilities to meet the relevant criteria for the role register and apply on: https://recruitment.aecfafrica.org .To be considered, your application must be received by: 18th March 2025.

For more information, please visit our careers page on www.aecfafrica.org

Only shortlisted candidates will be contacted.

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Third Party Administrator https://careerhq.co.ke/?post_type=job_listing&p=583 Thu, 06 Mar 2025 10:46:36 +0000 https://careerhq.co.ke/?post_type=job_listing&p=583 Job Ref. No: JHIL161
Position: Third Party Administrator
Jubilee Insurance was established in August 1937 as the first locally incorporated insurance company based in Mombasa. Over the years, Jubilee Insurance has expanded its reach throughout the region, becoming the largest composite insurer in East Africa, offering Life, Pensions, General, and Medical Insurance. With a client base of over 1.9 million, Jubilee stands as the number one insurer in East Africa. We operate a network of offices in Kenya, Uganda, Tanzania, and Burundi, and we are the only ISO-certified insurance group listed on the three East African stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange, and Uganda Securities Exchange. For more information, visit www.JubileeInsurance.com.

We currently have an exciting career opportunity for a Third-Party Administrator within Jubilee Health Insurance Limited. The position holder will report to the Deputy General Manager, Operations and will be based at our Head Office in Nairobi.

Role Purpose
The Third-Party Fund Administrator (TPA) will oversee the management and administration of funded schemes. This role ensures efficient utilization, accurate reporting, and proper allocation of funds, while maintaining strong relationships with clients and healthcare providers. The role will also play a key role in underwriting processes to minimize risks and ensure compliance with regulatory requirements.

Key Responsibilities
1. Strategy
I. Develop and implement strategies to optimize the utilization of medical insurance funds.
II. Forecast fund requirements based on claims trends, risk assessments, and actuarial insights.
III. Collaborate with underwriting & actuarial teams to design pricing models and policies that align with strategic objectives.
IV. Identify potential risks related to fund mismanagement, fraud, or over-utilization and propose mitigation strategies.
V. Provide insights on industry trends and emerging practices in fund administration to enhance competitive advantage.
VI. Align fund management strategies with client needs, company objectives, and regulatory frameworks.
VII. Lead initiatives to strengthen relationships with key stakeholders, including insurers, healthcare providers, and corporate clients.

2. Operational
I. Manage fund utilization and monitor balances to avoid shortfalls or overages.
II. Ensure timely collection of replenishments and deposits to client fund accounts.
III. Process medical claims within agreed timelines and ensure accurate reconciliation with allocated funds.
IV. Review, process, and approve claims based on set policies and procedures.
V. Prepare and present detailed fund utilization and performance reports for internal and external stakeholders.
VI. Address disputes or discrepancies in claims or fund balances, ensuring prompt resolution.
VII. Identify and implement process improvements to enhance the efficiency of fund administration operations.
VIII. Use data analytics tools to track fund performance and streamline decision-making processes.

3. Corporate Governance
I. Ensure all fund administration activities are in compliance with local laws, company policies, and industry regulations.
II. Maintain strict confidentiality and data privacy for all financial transactions and client records.
III. Conduct regular fund audits and implement internal controls to ensure transparency and accountability.
IV. Prepare for and manage external audits, providing necessary documentation and explanations.
V. Develop and enforce policies and guidelines for fund management and underwriting operations.
VI. Ensure all stakeholders adhere to corporate governance standards in fund administration processes.

4. Leadership & Culture
I. Build and maintain strong relationships with healthcare providers, corporate clients, and insurers.
II. Act as the primary contact for TPA clients, resolving issues and ensuring high satisfaction levels.
III. Regularly engage with clients and partners to understand their needs and improve service delivery.

Key Skills and Competencies
I. Proficient in managing, allocating, and reconciling funds for medical underwriting and claims.
II. Expertise in tracking fund utilization and ensuring adherence to agreed limits.
III. In-depth understanding of medical insurance underwriting principles, risk assessment, and pricing strategies.
IV. Ability to evaluate medical claims and align them with underwriting policies.
V. Skilled in verifying and approving medical claims based on policy terms and fund availability.
VI. Competence in managing claims workflows to ensure efficiency and accuracy.
VII. Proficient in analyzing fund performance, utilization trends, and identifying anomalies.
VIII. Strong ability to prepare and present detailed reports on fund administration and claims activity.
IX. Effective at coordinating with insurers, healthcare providers, clients, and internal teams to address fund-related inquiries.
X. Skilled in building and maintaining strong stakeholder relationships for seamless operations.
XI. Strong understanding of regulatory frameworks governing fund administration and medical underwriting.
XII. Experience in implementing measures to ensure compliance and mitigate risks, including fraud detection.
XIII. Capability to identify inefficiencies in fund management and claims processing, and recommend improvements.
XIV. Skilled in creating and maintaining fund administration policies that align with organizational and regulatory standards.

Academic & Professional Qualifications
I. A Bachelor’s degree in Actuarial or a Business-related course.
II. Mandatory Insurance Professional qualification.
III. Proficient in the use of Microsoft Office Suite and packages.

Relevant Experience
Minimum of 3 years of experience in fund administration, medical underwriting, or similar roles in the insurance industry with proven experience managing large-scale funds, claims, and stakeholder relationships and familiarity with Third Party Administration (TPA) services, including claims processing, provider network management, and client onboarding.

If you are qualified and seeking an exciting new challenge, please apply via
Recruitment@jubileekenya.com quoting the Job Reference Number and
Position by 14th March 2025.
Only shortlisted candidates will be contacted.

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