The Chief of Staff and Associate Director of Strategy will be responsible for supporting the development and execution of the organization’s overall strategic vision. This includes identifying key growth areas, overseeing market analysis, and ensuring alignment between programs and the AECF’s long-term goals. The team will often collaborate closely with senior leadership to drive impactful initiatives across the sub-Saharan region. This will require extensive experience in private sector development, strategic planning, and a deep understanding of African markets and challenges.

This is a strategic role that requires an analytical and structured thinker to provide support and strategy through partnership with the CEO. The incumbent will be the connector and conduit between senior leadership, employees, and key stakeholders to help support the CEO’s organizational mandate of achieving our strategic objectives.

The role will report to the CEO.

Key responsibilities

Thought partner

• Support high-stakes decision-making by conducting scenario analysis and evaluating strategic trade-offs.
• Act as a strategic thought partner and thought provider to the CEO and be a sounding board to the ExCO team.
• Develop a good understanding of current business and sectoral issues and be able to provide timely insights, analysis, and advice to the CEO.
• Curate strategic insights from industry trends, market dynamics, and competitive intelligence
• Coordinate and partner with others to drive an effective cadence of functional operating meetings, including ExCO, town halls, and strategy reviews.
• Play an active role in the development and implementation of tools and resources to improve efficiency across all AECF’s processes, systems, programs, and initiatives.
• Support the CEO’s participation in internal and external high-stake meetings and stakeholder engagements.
• Identify areas of change for better delivery and support change management plans.

Strategy advisory and planning

• Lead periodic comprehensive reviews of the corporate strategy to ensure AECF can incorporate emerging trends and lessons and iterate as necessary while actively managing any issues that could affect its successful implementation.
• Design, prioritize, and lead the implementation of key strategic initiatives and special projects, working closely with a wide range of cross-functional partners (Sectoral Teams, Operations Team, Donors, etc.).
• Work closely with the executive team to develop, iterate, and pursue the execution of strategic priorities to realize our organizational strategic goals.
• Establish a clear rhythm of business across the organization to ensure the strategy’s realization is in alignment with the organization’s values of innovation, collaboration, excellence, and valuing people.
• Lead and support the executive team in aligning the communication of strategic priorities and direction to all staff and stakeholders.
• Help develop and drive an innovative plan, establishing clear processes for generating and implementing new and relevant ideas.

Communication and stakeholder engagement

• Act as a liaison between the CEO, leadership team, and key internal and external stakeholders.
• Prepare briefing materials for the CEO’s meetings, ensuring they are well-informed and strategically positioned.
• Represent the CEO in meetings, ensuring consistent messaging and strategic alignment.

Required qualifications, experience, and attributes

• A master’s degree in business administration or a related field.
• +10 years of experience in strategy consulting, strategy/business intelligence, or international development.
• An ability to “take the lead” rather than waiting to receive the lead and still collaborate. An ability to speak up when disagreeing and share your knowledge and perspective.
• Successfully served as Chief of Staff or Strategy Lead in a mid-sized organization within the impact investing space.
• You’re solutions-oriented, using data to drive decisions and turning ideas into actionable initiatives that resonate with stakeholders.
• You thrive in fast-paced environments, expertly managing multiple projects while focusing on priorities and deadlines.
• An excellent communicator, both in writing and speaking, with fluency in English. Knowing French would be a fantastic plus.
• Highly organized and analytical, with a talent for strategic thinking and problem-solving
• Great at building strong, collaborative relationships with senior leaders, peers, and team members at all levels.
• Enjoys managing teams toward outcomes that matter. Leads with clarity and trust.
• Self-reflective and aligned with AECF values.

How to apply

The AECF is an Equal Opportunity Employer. All applicants will be considered based on merit without regard to race, sex, color, national origin, religion, age, disability, or any other characteristic protected by applicable law.

AECF does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).

See the full job description on our website. If you meet the criteria for the role, register and apply at https://recruitment.aecfafrica.org. Your application must be received by March 19th, 2025, to be considered.

Only shortlisted candidates will be contacted.

Jubilee Insurance was established in August 1937 as the first locally incorporated insurance company based in Mombasa. Over the years, Jubilee Insurance has expanded its reach throughout the region, becoming the largest composite insurer in East Africa, offering Life, Pensions, General, and Medical Insurance. With a client base of over 1.9 million, Jubilee stands  as the number one insurer in East Africa. We operate a network of offices in Kenya, Uganda, Tanzania, and Burundi, and we are the only ISO-certified insurance group listed on the three East African stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange, and Uganda Securities Exchange. For more information, visit www.JubileeInsurance.com.

We currently have an exciting career opportunity for a Senior Underwriter, Corporate, Emerging Markets & IPMI within Jubilee Health Insurance Limited. The position holder will report to the Underwriting & Reinsurance Manager and will be based at our Head Office in Nairobi.

Role Purpose
The role holder will be responsible for the management, administration and control of the company’s underwriting operations to ensure profitable growth, quality and timely service.
Responsible for timely set-up, renewal, service and support, documentation, and management of schemes on ACTi sure, and handling related queries from clients and intermediaries on new or existing schemes. Provide dedicated and comprehensive service to the intermediaries,
clients and internal customers with a proactive approach to ensure business acquisition and retention of the schemes by meeting set service timelines while ensuring underwriting guidelines and controls are strictly adhered to and enforced.

Key Responsibilities
1. Strategy
I. Contribute to the development and implementation of underwriting strategies and philosophies, aligning them with the company’s overall business goals.
II. Identify and assess emerging risks in the insurance sector and propose strategies to effectively mitigate those risks.
III. Design and implementation of automated underwriting processes to drive efficiency  and Customer excellence, and development of intelligent underwriting models to drive growth, profitability and customer behaviour.
2. Operational
I. Develop and implement the underwriting philosophy for business including underwriting guidelines, underwriting manuals and authority matrices.
II. Review and approval of non-standard quotations for underwriting compliance Classified as Public Classified as Public
III. Review and approval of renewal terms and conditions for underwriting compliance
IV. Quality assurance of new, renewal and additional business to ensure adherence to underwriting guidelines and customer excellence
V. Timely issuance of policy and underwriting documents
VI. Support the distribution team in new business acquisition and renewal engagements to close contracts
VII. Preparation of various underwriting reports for management insights and decision making
VIII. Re-underwriting of the corporate book for profitable growth
IX. Schemes Onboarding: Ensure accurate membership set up, benefits set up, prompt debiting and dispatch of premiums invoices and the
renewal/commencement premium schedules to the client/intermediary.
X. Scheme Maintenance: Manage membership details in ACTi sure and ensure timely scheme maintenance i.e., timely communication to
intermediaries/clients/Relationship managers, issuance of policy documents and contracts, timely dispatch of premium debits/credits, scheme
reconciliations, reporting and ensure all agreed TATs are met.
XI. Ensure accurate system capture of medical benefits purchased and members covered, prompt debiting and dispatch of premiums invoices and the renewal/commencement premium schedules to the client/intermediary.
XII. Ensure all documents required by client/intermediary are issued within the expected TATs and SLA
3. Corporate Governance
I. Ensure compliance with underwriting guidelines, company policies, and regulatory requirements, maintaining high standards of ethical and legal conduct.
II. Establish and maintain risk control measures to monitor and manage risks associated with insurance policies effectively.
4. Leadership & Culture
I. Provide guidance, mentorship, and technical expertise to junior underwriters, fostering a collaborative and supportive work environment.
II. Build and maintain positive relationships with brokers, clients, and other internal and external stakeholders, providing exceptional customer service.

Key Skills and Competencies
I. Analytical Thinking: Ability to analyse complex underwriting data, identify patterns, and make informed underwriting decisions based on sound judgment.
II. Attention to Detail: Thoroughly review and assess insurance applications, policies, and related documents to ensure accuracy and minimize errors.
IV. Decision-Making: Demonstrate strong decision-making skills in assessing risks, evaluating options, and determining appropriate underwriting actions for insurance policies.
III. Communication: Excellent communication skills to effectively convey underwriting decisions, policy terms, and conditions to stakeholders in a clear and concise manner.
V. Financial Analysis: Proficient in analysing financial statements and evaluating the financial stability of clients.
VI. Risk Evaluation: Strong understanding of risk assessment methodologies and underwriting principles specific to the insurance segment.

Academic & Professional Qualifications
I. Bachelor’s degree in business administration, Actuarial Science, Finance, or a related field. Master’s degree is a plus.
II. Professional Insurance Qualification

Relevant Experience
A minimum of four (4) Years Experience in Health Underwriting

If you are qualified and seeking an exciting new challenge, please apply via
Recruitment@jubileekenya.com quoting the Job Reference Number and
Position by 14th March 2025.
Only shortlisted candidates will be contacted.